Warranty Coverage

At www.shopimanijewelry.com, we are committed to providing high-quality jewelry and ensuring customer satisfaction. We offer a 1-year warranty on our select collections, guaranteeing that your purchase is free from manufacturing defects in materials and workmanship.

Warranty Policy

Our warranty does not grant cash refunds under any circumstances. It is solely in place to ensure your product is repaired in the event of breakage.

Official Collections Covered

• Main Character Collection
• Galore Collection
• That Girl Collection
• Miss Unruly Collection
• Celeste Collection
• Iman Collection

Eligibility

This warranty is strictly limited to items from our official collections listed above. Items from other collections are not covered under this warranty.

What is Covered

• Manufacturing defects
• Damage due to flaws in craftsmanship

What is Not Covered

• Normal wear and tear
• Damage caused by misuse, negligence, or accidents
• Alterations or repairs performed by unauthorized third parties

How to Make a Claim

If you believe your item has a manufacturing defect, please follow these steps:

1. Contact Us: Reach out to our customer service team at support@shopimanijewelry.com with your order number and a detailed description of the issue.
2. Provide Documentation: Include clear photographs of the damaged item and the area(s) affected.
3. Evaluation: Our team will review your claim and determine if the damage is covered under the warranty.

Warranty Resolution

If your claim is approved, we will, at our discretion, either repair the defective item or replace it with an identical or comparable piece from our collections. Please note that this warranty does not extend the original warranty period of the item.

Thank you for choosing www.shopimanijewelry.com. We appreciate your business and are dedicated to ensuring your complete satisfaction with our jewelry collections.

Effective Date: July 3, 2024

Note: The 1-year warranty period begins on the date of purchase and ends 365 days after.